Contact Metaspins Casino Australia

Welcome to the Metaspins Casino contact section! We are always available to help you and answer any questions you may have. Our support team works around the clock to provide you with the best gaming experience. Use one of the contact methods below to contact us with any query or issue. We aim to provide a quick and efficient resolution to any issues so that you can continue to enjoy playing at our casino without any worries.

Contact Methods

Feedback Form

If you have suggestions or comments regarding our casino’s operations, we are always open to your feedback. Please use the feedback form on our website to leave your comments or suggestions. We value every piece of feedback as it helps us improve our service and provide you with the best gaming experience. Your feedback will be directly forwarded to our management team, who will consider all suggestions and make necessary adjustments.

Post Mail

If you prefer traditional methods of communication or need to send physical documents, you can use postal mail. This method is suitable for official requests, legal documents, or if you need to send or receive something that cannot be transmitted electronically. Our mailing address: 14 Barry Rd, Burwood East VIC 3151, Australia.

Online Chat

For immediate assistance, our online chat is available directly on the casino site. Simply open the chat window to start a conversation with one of our support representatives. Online chat is ideal for quickly resolving simple questions or technical issues, and it allows for real-time assistance without distracting you from your gameplay.

Phone Support

For those who prefer direct communication, our phone support service is available around the clock. You can call us at +61415224495 to instantly get answers to your questions or resolutions to any issues. Our experienced operators are ready to assist with any inquiries, whether it’s account issues, transaction questions, or game information. This method is perfect for urgent matters when you need a quick response or prefer to communicate verbally.

Email

For more detailed inquiries or when you need to send documents, you can use our email service. Email us at [email protected], and our support team will respond within 24 hours. This method of communication is ideal for discussing confidential issues as it ensures the security of your personal information and allows for maintaining a complete record of correspondence for future reference.

Address

14 Barry Rd,
Burwood East VIC 3151,
Australia
+61415224495
[email protected]

At Metaspins Casino, we do our best to provide you with the best gaming experience possible. If you have any questions or suggestions, please feel free to contact us. Your feedback helps us to improve and provide you with even better services and interesting gaming opportunities. Thank you for choosing Metaspins Casino!

FAQ

How can I create an account at your crypto casino?

To create an account, go to our casino’s homepage and click on the “Register” button. Fill in the required fields, such as email and password, and follow the instructions to verify your account.

What cryptocurrencies can I use to play at your casino?

Our casino supports a wide range of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Dogecoin, and others. A complete list of supported currencies is available on our website.

How quickly are deposits processed?

All deposits at our casino are processed instantly, allowing you to start playing as soon as the transaction is confirmed on the blockchain.

Can I withdraw winnings in different cryptocurrencies?

Yes, you can withdraw funds in any of the cryptocurrencies supported by our casino, regardless of the one used for the deposit.

What security measures are in place to protect my data?

Our casino uses advanced encryption technologies and adheres to strict security standards to protect your personal data and financial transactions.

How can I be sure that the games at your casino are fair?

All games at our casino use a certified Random Number Generator (RNG) and are regularly audited by independent auditing firms to ensure fairness and randomness of outcomes.

What should I do if I forget my password?

You can reset your password using the “Forgot Password?” feature on the login page. Follow the instructions to reset your password via email.

How can I contact customer support if I encounter problems?

You can contact customer support via online chat on our website, by email, or by phone. We are available 24/7 to assist with any questions or issues you may encounter.

What variety of games does your casino offer?

Our casino offers a wide array of games, including classic and video slots, table games like blackjack, roulette, and baccarat, video poker, and live dealer games. We also regularly update our game collection, adding new releases from leading game developers.

Is verification required to play at your casino?

Yes, to ensure security and compliance with regulatory requirements, our casino needs to verify the identity of each player. This process involves submitting documents that prove your identity and residence. Verification usually takes a short time and is required only once.